Contact Us
Contact directory if you receive a penalty notice
Contact directory if you receive an enforcement action
To help us answer your query, please quote the number on your penalty notice or enforcement order to the client contact officer handling your query.
If you do not know the penalty notice or the enforcement order number, we will ask for your name, vehicle registration or your licence number.
We can only discuss or correspond with the person named on the fine unless we have their authority to do otherwise. If you would like another person to act on your behalf, you can send us an authority to act form or phone us to verbally authorise another person.
Contact directory for penalty notices
| Phone for penalty notices | |
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| Enquiries (no payments) |
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| Postal address for penalty notices | |
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| Payments |
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| Forms and correspondence (no payments) |
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| TTY Tele-typewriter service for penalty notices | |
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| This phone line is a dedicated line available to hearing impaired clients |
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| Translations for penalty notices | |
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| Translator and interpreter services |
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| Email for penalty notices | |
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* Please note that calls from mobile phones are charged at a higher rate. You should check with your carrier for more information.
Contact directory for enforcement orders
| Phone for enforcement orders | |
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| Enquiries (no payments) |
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| Postal address for enforcement orders | |
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| Payments |
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| Requests for review (no payments) |
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| Fax for enforcement orders | |
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| TTY Tele-typewriter service for enforcement orders | |
|---|---|
| This phone line is a dedicated line available to hearing impaired clients. |
|
| Translations for enforcement orders | |
|---|---|
| Translator and interpreter services |
|
| Email for enforcement orders | |
|---|---|
* Please note that calls from mobile phones are charged at a higher rate. You should check with your carrier for more information.
| Freedom of information - FOI | |
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| Phone: |
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| Email: | |
| Download: | |
